Liquor Control and Licensing Branch - Frequently Asked Questions

How can I register with OneStop?

To register with OneStop, please contact the Liquor Control and Licensing Branch to obtain a subscription code and PIN:

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How can I use OneStop to renew my liquor licence?

Once you are registered with OneStop, it will take about 15 minutes total to complete your renewal. (Once registered, you will also be able to return at any time to view the status of your licence and any changes you may have requested.)

Just remember that to qualify for renewal, you must continue to meet the same criteria as you did for your initial liquor licence. The branch will also look at your record over the past year, including any reports from your local liquor compliance and enforcement officer or the police. If the branch decides not to renew your licence, a staff member will contact you to explain why. (Please see the Liquor Control and Licensing Branch's website under If You Want a Liquor Licence for more on eligibility and other topics.)

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How do I submit a Catered Event?

Once you are registered with OneStop, if you hold a Catering licence or endorsement, you will be able to submit notice of all Catered events to the Liquor Control and Licensing Branch. If the Catered event meets the low-risk criteria set out in the Terms and Conditions Guide, it may be submitted up to 10 calendar days prior to the event. All other Catered events must be submitted at least 3 weeks prior to the event.

Once you start entering the new Catered event information, you cannot save it and return to it later, so make sure you have all the details of your event before you start.

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How do I submit a Temporary Use Area Event?

Once you are registered with OneStop, if you hold a Temporary Use Area endorsement, you will be able to submit event requests for your Temporary Use Area authorisations to the Liquor Control and Licensing Branch. If the Temporary Use Area event is small (under 500 people) it must be submitted at least 7 days prior to the event; for large (500 or more people) events, it must be submitted at least 3 weeks prior to the event.

Once you start entering the new Temporary Use Area event information, you cannot save it and return to it later, so make sure you have all the details of your event before you start.

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How do I submit a Market Event

Once you are registered with OneStop, if you hold a Manufacturer licence with an on-site store endorsement, you will be able to submit Market events to the Liquor Control and Licensing Branch. All Market events must be submitted at least 14 calendar days prior to the event, and there is no limit to the number of notices permitted.

Once you start entering the new Market event, you cannot save it and return to it later, so make sure you have all the details of your event before you start.

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How do I submit an All ages liquor-free Event

Once you are registered with OneStop,if you hold a Liquor Primary licence, or a Manufacturer licence with a Lounge endorsement, you will be able to submit All ages liquor-free events to the Liquor Control and Licensing Branch. In OneStop, All ages liquor-free events must be submitted at least 14 calendar days prior to the event, and there is no limit to the number of notices permitted.

Once you start entering the new All ages liquor-free event, you cannot save it and return to it later, so make sure you have all the details of your event before you start.

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Can the primary owner assign responsibility for using OneStop to someone else?

Once the primary owner has registered, he or she may choose to delegate the authority for using OneStop (including the authority to renew a liquor licence) to others within the organization - such as an accountant or manager, for example, or both.

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I have requested a change to my current liquor licence. Can I find out the status of my application through OneStop?

Yes. Once you are registered with OneStop for the liquor licence function (which happens when your current liquor licence comes up for renewal), you will be able to see the status of any changes you may have requested.

The status notes will tell you such things as whether your change is now complete, in progress, under review by your local government, etc., or whether you should contact the Liquor Control and Licensing Branch or your local liquor compliance and enforcement officer for more information.

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What is BCeID?

The British Columbia electronic Identifier (BCeID) is an online service offered through the BC Government to provide secure electronic access to many government services.

With a BCeID you can sign in to government participating sites using your BCeID and a password so you don't have to remember a different Login ID and password at every Web site.

With BCeID, you don't need to enroll for a Login ID and password at each new site you visit - simply use the Login ID and password that you created as your BCeID to sign in to any participating government site or service.

At this time, OneStop allows users to logon to the Business Registration application with either a OneStop ID (created by the user during their session), or a Business BCeID. Liquor Control and Licensing Branch also uses BCeID to provide convenient access to online renewals of your Liquor Licence. To determine if you will require a Business BCeID, please review the next section, "Do I need a Business BCeID?"

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Do I need a Business BCeID?

You will need a Business BCeID if you:

For a complete list of government e-Services that use BCeID, visit the Online Service Directory.

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How do I obtain a Business BCeID?

In order to get a Business BCeID, you will need to go to the BCeID website and apply for one directly. In order to verify who you are, you will be asked to authenticate yourself. If you have completed a registration of a Sole Proprietorship or General Partnership through OneStop's Business Registration application and you have received your Statement of Registration, you will be able to use your OneStop session to authenticate yourself and complete the verification process.

If you have not completed a Sole Proprietorship or General Partnership registration through OneStop, other options for authentication are available during the Business BCeID application process.

To renew online, please contact the Liquor Control and Licensing Branch to obtain a subscription code and PIN:

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Who has access to my data?

The Government of British Columbia is committed to protecting your privacy through responsible personal information management practices.

The personal information you submit will be used only by authorized government staff to fulfill the purpose for which it was originally collected or for a use consistent with that purpose. We will not share your information with other public bodies or individuals except as authorized by law or as directed by you via the Business Registration service. We will not sell, share or disclose your information to any type of mailing list.

For further information click on the 'Privacy' link at the bottom of any of the OneStop screens.

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